Skip to main content

ServiceNow: modifying field hint

Note: this is an older post, DOM manipulation is not recommended in ServiceNow

---

options:

  • use annotation via configure form layout > * annotations
  • use g_form.showFieldMsg > use 4th boolean parameter and set to false to stop the form auto-scrolling to the field
  • use g_form.addDecoration

here's a rather clunky way of editing the change_request.test_plan hint:

var el = gel("label.change_request.test_plan");
//var el = gel("status.change_request.test_plan");
alert (el.innerHTML);


document.getElementById('status.change_request.test_plan').setAttribute('title', 'BLAHBLAH');
document.getElementById('status.change_request.test_plan').setAttribute('aria-label', 'BLAHBLAH');
alert(el.innerHTML);

 var elements = el.getElementsByTagName('span');
alert('LEN: ' + elements.length);
for(var i = 0; i < elements.length; i ++) {
        if(elements[i].className === 'label-text') {
alert('found!');
            alert(elements[i]);
elements[i].setAttribute('title', 'BLAHBLAH');
        }
 }
alert(el.innerHTML);

Comments

Popular posts from this blog

ServiceNow check for null or nil or empty (or not)

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g.  var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord  addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ())  option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Service Catalog: variable advanced reference qualifiers

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new  refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions)  function : lostStolen_getAssignedCIs : function (){         //--called from variable set client script, for lost/stolen request (service catalog)     gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' );         return ( 'install_statusNOT IN8,7^owned_by=' + current . variables . requested_for );             //owned_by=1269b79937f1060041c5616043990e41^install_statusNOT IN8,7            },