Where was that incident auto-close property again?? And further auto-close info
system properties> system
business rule:
"incident autoclose"
system scheduler > scheduled jobs
updated ref:
(old ref:
https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/incident-management/task/configure-incident-auto-close.html
)
the job "Autoclose Incidents" references a job ID "RunScriptJob" (Java class)
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