ServiceNow Blog

London release https://docs.servicenow.com/bundle/london-release-notes/page/release-notes/summary/rn-summary-new-features.html

system property: css.$navpage-header-bg for example, dev value might be:  #5A25BB uat value might be:  #4E9F39 this can be edited via system properties> basic configuration UI16

https://www.youtube.com/watch?v=8cMxVZMz5CA&list=PLkGSnjw5y2U7HkJd7YkVtX93pA5pl8KDM

https://www.youtube.com/playlist?list=PLCOmiTb5WX3ouggdJ4ty2dVUSrki9uYr1

In addition to data preservers, consider the credential & alias features that Kingston makes available: https://docs.servicenow.com/bundle/kingston-release-notes/page/release-notes/it-operations-management/credentials-rn.html https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/product/discovery/concept/connection-alias.html https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/product/discovery/reference/connection-information.html

https://developer.servicenow.com/app.do#!/document/content/app_store_doc_scripted_rest_kingston_scripted-rest-dev-portal-container?v=kingston

https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/table-administration/task/t_DeleteAllRecordsFromATable.html

instURL= gs.getProperty('glide.servlet.uri'); if (instURL.indexOf('https://PROD.service-now.com') > -1) { //--NOT TO BE RUN ON PRODUCTION         gs.print('do not run on prod');     }else{ var gr = new GlideRecord ( 'sys_email' ); gr . addQuery ( 'type!=received^ORtype=NULL' ); //gr.query(); //gs.print(gr.getRowCount()); gr . deleteMultiple () }

https://docs.servicenow.com/bundle/kingston-application-development/page/app-store/dev_portal/API_reference/TableUtils/concept/c_TableUtilsAPI.html

A write ACL is the ideal solution, but if for some reason this logic had to happen in a client script here is an (undocumented) solution: var fields = g_form . getEditableFields (); for ( var x = 0 ; x < fields . length ; x ++) {         g_form . setReadOnly ( fields [ x ], true ); } Seems to have left the worknotes editable on the form I tried it on which could be quite neat if that is the only field that should be editable. will not work on mandatory fields if these are empty

getTableName : function ( ticketNumber ){         var tableName = '' ;         var ticketPrefix = ticketNumber . replace ( /\d*/g , '' );         if ( ticketPrefix == 'INC' ){             tableName = 'incident' ;         }         if ( ticketPrefix == 'PRB' ){             tableName = 'problem' ;         }         if ( ticketPrefix == 'PRB' ){             tableName = 'problem' ;         }         if ( ticketPrefix == 'CHG' ){          ...