Solution for when email sending is switched off in sub production but switching on a MID could target prod systems (e.g. LDAP), a web service call is made to invoke a prod processor to queue the notification from prod
using a processor call on prod
business rule - RUNS ON SUBPROD: send alert when MID server switched on in UAT - processor via glidehttpsrequest
----------
(function executeRule(current, previous /*null when async*/) {
//--double check that the environment is preprod
var instURL=gs.getProperty('glide.servlet.uri');
if (instURL.toLowerCase()=='https://preprod.service-now.com/'){
gs.eventQueue('.preprod.mid.switchedon', current,'','');
//--now, queue the event on prod also so the email can actually fire
try{
//--run the processor this way, so that the notification can be sent from production (business rule runs in preprod where notifications are switched off)
var url='https://<prod>.service-now.com/preprodmid.do?onoff=on';
var request=new GlideHTTPRequest(url);
request.setBasicAuth(gs.getProperty('<user>'), gs.getProperty('<pwd>'));
request.addHeader('Accept', 'application/json');
//request.addParameter('', '');
var response=request.get();
var httpStatus=response.getStatusCode();
gs.log('TESTRESP:' + httpStatus, 'preprodmid:processorcall-ON');
if (httpStatus!=200 && httpStatus!=201){
throw ('httpStatus error: ' + httpStatus);
}
}catch (ex){
gs.log(ex.toString(), 'preprodmid:processorcall');
}
}
})(current, previous);
---processor on prod instance:
NAME: preprodmid
PARAMETERS: onoff
PATH: preprodmid
SCRIPT:
(function process(g_request, g_response, g_processor) {
gs.log('1-entry point--', 'preprodmid');
if (!proc_checkRoles("rest_service") && !proc_checkRoles("admin")){
g_processor.writeOutput('text/plain', 'You are not authorised to view this page');
gs.log('2-unauthorised access', 'preprodmid');
}else{
g_processor.writeOutput('text/plain', '1-entry point--preprodmid');
//--
var grMID=new GlideRecord('ecc_agent');
grMID.query();
if (grMID.next()){
var on_off=g_request.getParameter('onoff');
g_processor.writeOutput('text/plain', '2-queuing PREPROD MID event, notifying SN team--preprodmid');
if (on_off=='on'){
gs.eventQueue('.preprod.mid.switchedon', grMID,'','');
}
if (on_off=='off'){
gs.eventQueue('.preprod.mid.switchedoff', grMID,'','');
}
gs.log('2-queuing PREPROD MID event, notifying SN team', 'preprodmid');
}
}
})(g_request, g_response, g_processor);
function proc_checkRoles(role){
var au = new ArrayUtil();
var roles = gs.getSession().getRoles() + '';
var roleArray = roles.split(",");
var isAuthorized = au.contains(roleArray, role);
return isAuthorized;
}
using a processor call on prod
business rule - RUNS ON SUBPROD: send alert when MID server switched on in UAT - processor via glidehttpsrequest
----------
(function executeRule(current, previous /*null when async*/) {
//--double check that the environment is preprod
var instURL=gs.getProperty('glide.servlet.uri');
if (instURL.toLowerCase()=='https://preprod.service-now.com/'){
gs.eventQueue('.preprod.mid.switchedon', current,'','');
//--now, queue the event on prod also so the email can actually fire
try{
//--run the processor this way, so that the notification can be sent from production (business rule runs in preprod where notifications are switched off)
var url='https://<prod>.service-now.com/preprodmid.do?onoff=on';
var request=new GlideHTTPRequest(url);
request.setBasicAuth(gs.getProperty('<user>'), gs.getProperty('<pwd>'));
request.addHeader('Accept', 'application/json');
//request.addParameter('', '');
var response=request.get();
var httpStatus=response.getStatusCode();
gs.log('TESTRESP:' + httpStatus, 'preprodmid:processorcall-ON');
if (httpStatus!=200 && httpStatus!=201){
throw ('httpStatus error: ' + httpStatus);
}
}catch (ex){
gs.log(ex.toString(), 'preprodmid:processorcall');
}
}
})(current, previous);
---processor on prod instance:
NAME: preprodmid
PARAMETERS: onoff
PATH: preprodmid
SCRIPT:
(function process(g_request, g_response, g_processor) {
gs.log('1-entry point--', 'preprodmid');
if (!proc_checkRoles("rest_service") && !proc_checkRoles("admin")){
g_processor.writeOutput('text/plain', 'You are not authorised to view this page');
gs.log('2-unauthorised access', 'preprodmid');
}else{
g_processor.writeOutput('text/plain', '1-entry point--preprodmid');
//--
var grMID=new GlideRecord('ecc_agent');
grMID.query();
if (grMID.next()){
var on_off=g_request.getParameter('onoff');
g_processor.writeOutput('text/plain', '2-queuing PREPROD MID event, notifying SN team--preprodmid');
if (on_off=='on'){
gs.eventQueue('.preprod.mid.switchedon', grMID,'','');
}
if (on_off=='off'){
gs.eventQueue('.preprod.mid.switchedoff', grMID,'','');
}
gs.log('2-queuing PREPROD MID event, notifying SN team', 'preprodmid');
}
}
})(g_request, g_response, g_processor);
function proc_checkRoles(role){
var au = new ArrayUtil();
var roles = gs.getSession().getRoles() + '';
var roleArray = roles.split(",");
var isAuthorized = au.contains(roleArray, role);
return isAuthorized;
}
Comments
Post a Comment