Skip to main content

UI Action Trigger New Approval

this can be used to modify the approver and re-send a new email
restricted to sys admins (or whatever role desired)

name:
Trigger New Approval

condition:
current.state=='requested' && gs.hasRole("admin")


script:

function trigger_new_approval(){
var res=confirm('Have you updated the approver and are happy to trigger a new approval notification?');
if (res){
alert('re-sending approval to ' + g_form.getValue('approver'));
gsftSubmit(null, g_form.getFormElement(), 'resend_email'); //MUST call the 'Action name' set in this UI Action
}
}

if (typeof window == 'undefined'){
resend_approval();
}
function resend_approval(){

var grAppr=new GlideRecord('sysapproval_approver');
var grUser=new GlideRecord('sys_user');
if (grUser.get('sys_id', current.approver)){
if (!gs.nil(grUser.email)){
gs.eventQueue('approval.inserted', current, grUser.sys_id, grUser.user_name);//--as per 'Approval Events (Task)' bus rule logic
gs.addInfoMessage('resent approval to ' + grUser.email);
gs.addInfoMessage(grUser.sys_id);
gs.addInfoMessage(grUser.user_name);
var sURL="/sys_email_list.do?sysparm_query=sys_created_onONLast%2030%20minutes%40javascript%3Ags.beginningOfLast30Minutes()%40javascript%3Ags.endOfLast30Minutes()";
action.setRedirectURL(sURL);
}else{
gs.addErrorMessage('ERROR - no email found for ' + grUser.name);
}
}
}

Comments

Post a Comment

Popular posts from this blog

ServiceNow check for null or nil or empty (or not)

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g.  var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord  addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ())  option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){...
Post a Comment
Read more

Code a pause/wait - gs.sleep or gs.wait alternative, pause script for specified seconds (timer)

Code a pause/wait - gs.sleep / gs.wait alternative, pause script for specified seconds (timer)  e.g. 10 seconds: do_sleep ( 10000 ); function do_sleep ( milliseconds ) { var start = new Date (). getTime (); for ( var i = 0 ; i < 1e7 ; i ++) { if (( new Date (). getTime () - start ) > milliseconds ){ gs . print ( 'waking up!' ); break ; } } }
Post a Comment
Read more