Skip to main content

Reset group approval UI ACTION

set the UI action as 'client'

script:

function trigger_new_approval_ritm(){
                var res=confirm(getMessage(ritm.changeapprovalgrp'));
                if (res){
                                alert(getMessage(‘ritm.approvalgroup.resendemails'));
                                gsftSubmit(null, g_form.getFormElement(), 'resend_email'); //--MUST call the 'Action name' set in this UI Action
                }
}

if (typeof window == 'undefined'){
                resend_approval();
}
function resend_approval(){

                var grRITM=new GlideRecord('sc_req_item');
                if (grRITM.get('sys_id', current.parent)){


                                var grApprGrp=new GlideRecord('sysapproval_group');
                                grApprGrp.newRecord();
                                grApprGrp.parent=current.parent;
                                grApprGrp.assignment_group=current.assignment_group;
                                grApprGrp.short_description='approval re-generated by '+ gs.getUserName();
                                grApprGrp.approval=current.approval;
                                grApprGrp.insert();

                                current.approval='not_required';
                                current.update();
                               
                                var wf = new Workflow().getRunningFlows(grRITM);
                                while(wf.next()) {
                                                //--RITM workflow picks this up and handles setting the old group approval back
                                                new Workflow().broadcastEvent(wf.sys_id, 'ritm.grpapproval.changed');
                                }
                                action.setRedirectURL(grRITM);

                }
                gs.addInfoMessage(gs.getMessage('ritm.approvalgroupchanged') + ' ' + gs.getUserName());
}

Comments

Post a Comment

Popular posts from this blog

ServiceNow check for null or nil or empty (or not)

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g.  var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord  addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ())  option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){
Post a Comment
Read more

Service Catalog: variable advanced reference qualifiers

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new  refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions)  function : lostStolen_getAssignedCIs : function (){         //--called from variable set client script, for lost/stolen request (service catalog)     gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' );         return ( 'install_statusNOT IN8,7^owned_by=' + current . variables . requested_for );             //owned_by=1269b79937f1060041c5616043990e41^install_statusNOT IN8,7            },
Post a Comment
Read more