Add a hyperlink to work notes / activity trail
see
https://www.servicenowguru.com/scripting/script-includes-scripting/attach-knowledge-link/
(see also
http://www.cloudminus89.com/2024/12/servicenow-ui-action-to-display.html )
use this within the a tag to make it clickable from the activity trail:
sURL=this.instance_url+ "nav_to.do?uri=pa_dashboards_list.do?sysparm_query=owner%3D" + this.usersysid;
sMsg+='URL: [code]<a target="_blank" href="' + sURL + '">';
sMsg+=sURL;
sMsg+='</a>[/code]';
sMsg+='\n';
See this UI action script example:
//--write to activity trail
var sNum='INC0010008';
var instance_url=gs.getProperty('glide.servlet.uri'); //gs.getProperty('instance_name');
//gs.addInfoMessage(instance_url);
var sMsg='';
var sURL=instance_url+ "nav_to.do?uri=incident_list.do?sysparm_query=number%3D" + sNum;
sMsg+='URL: [code]<a target="_blank" href="' + sURL + '">';
sMsg+=sURL;
sMsg+='</a>[/code]';
sMsg+='\n';
//gs.addInfoMessage(sMsg);
current.work_notes=sMsg;
current.update();
action.setRedirectURL(current);
Unfortunately this doesn't work (at least not for me) when entered in the textbox for additional comments on a task
ReplyDeleteHi Roman I think I inserted it via a script if I remember correctly...
ReplyDelete