Skip to main content

Get unique parent categories (service catalog categories) - GlideAggregate - and grab their subcategories

var ga= new GlideAggregate('sc_category'); ga.addAggregate('COUNT', 'parent'); ga.addQuery('sc_catalog','9f6ef0cddb028f80edfc7cbdae96191c'); ga.addNotNullQuery('parent'); ga.addHaving('COUNT', '>', 0); ga.query(); var dupls=[]; var parentCats=[]; dupls.push("The following " + ga.getRowCount() + " records are duplicate on parent"); while (ga.next()) { var DuplLine=ga.getAggregate('COUNT', 'parent') + " => " + ga.getElement('parent.title'); dupls.push(DuplLine); //gs.print(DuplLine); parentCats.push(ga.getElement('parent.title') ); } var output=parentCats.toString(); output=output.replaceAll(",","\n"); gs.print(output);










output

*** Script: Hardware
Software
Devices
Accessories
Storage
Servers
Technical
Telephony

for the subcategories:

parentCats.forEach(myFunction); function myFunction(item, index) { //gs.print( index + ":" + item.title); //gs.print( index + ":" + item.sys_id); gs.print('NEXT CATEGORY BATCH: ************' + item.title); var grCats= new GlideRecord('sc_category'); grCats.addQuery('parent', item.sys_id); grCats.query(); while (grCats.next()){ gs.print(grCats.title); } }


Comments

Popular posts from this blog

ServiceNow check for null or nil or empty (or not)

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g.  var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord  addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ())  option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){...

Code a pause/wait - gs.sleep or gs.wait alternative, pause script for specified seconds (timer)

Code a pause/wait - gs.sleep / gs.wait alternative, pause script for specified seconds (timer)  e.g. 10 seconds: do_sleep ( 10000 ); function do_sleep ( milliseconds ) { var start = new Date (). getTime (); for ( var i = 0 ; i < 1e7 ; i ++) { if (( new Date (). getTime () - start ) > milliseconds ){ gs . print ( 'waking up!' ); break ; } } }