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  ( function setProblemOnHold (){ var grProblem = new GlideRecord ( "problem" ); grProblem . addEncodedQuery ( "short_descriptionLIKEknown error" ); grProblem . query (); if ( grProblem . getRowCount () == 140 ){ grProblem . setWorkflow ( false ); grProblem . setUseEngines ( false ); grProblem . autoSysFields ( false ); grProblem . setValue ( "known_error" , true ); grProblem . updateMultiple (); } })();

 UI action condition: CanMoveToRCA() script include

 look for the page that contains the name in the title:

 https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719179 format: // Breadcrumbs var bc = [{ label : 'My Stuff' , url : '?id=myStuff' }]; // This would be the pagename, myStuff is an example if ( $scope . data . tableLabel ) bc [ bc . length ] = { label : $scope . data . tableLabel , url : '#' }; bc [ bc . length ] = { label : $scope . data . number , url : '#' }; $rootScope . $broadcast ( 'sp.update.breadcrumbs' , bc ); }

in this particular case, an a href was causing problems / blowing up the image (it is embedded in a custom side menu)   HTML <img class = " homeicon " ng-click = "goToHome()" ng-src = "{{::portal.logo}}" title = "<a title>" role = "presentation" alt = "${Portal Logo}" /> client controller function ( $scope , $location ) { $scope . goToHome = function (){ $location . search ( "id" , "home" ); } } CSS img . homeicon : hover { cursor : pointer ; }

Service portal: pull in a background image using CSS  where the image is uploaded to images (db_image) table HTML: <div id="homepage-search" class="hidden-xs catalog-bg "  ng-init="c.trackPage()"> CSS: .catalog-bg {   background-image: url('/image123.png');   background-repeat: no-repeat;   background-position: right bottom; }

normally this would happen by default out of the box as the image is located in the header menu   in this case the logo has been moved into a custom sidebar HTML: <img ng-click = "goToHome()" ng-src = "{{::portal.logo}}" title = "a title" role = "presentation" alt = "${Portal Logo}" /> client script: function ( $scope ) { var c = this ; $scope . goToHome = function (){ window . open ( "/ sp " , "_self" ); } } better way: function ( $scope, $location ) { var c = this ; $scope . goToHome = function (){ $location.search("id", "home"); } }

 g_form.setSectionDisplay('<section>', false);

pull the following widget into your OLD portal home page to redirect to your NEW one: admin can override if they wish to, and toggled on/off via a sys property pulled in via the server script. HTML <div> REDIRECT TO NEW PORTAL </div> CLIENT CONTROLLER function ( $scope , $location ) { /* widget controller */ var c = this ; if ( c . data . redirect ) { var bProceed = false ; if ( c . data . isAdmin ) { bProceed = confirm ( 'redirect to new portal?' ); } else { bProceed = false ; } if ( bProceed ) { c . url = " /new_portal " ; $location . url ( c . url ); } } } SERVER SCRIPT ( function () { /* populate the 'data' object */ /* e.g., data.table = $sp.getValue('table'); */ data . redirect = false ; data . redirect = ( gs . getProperty ( 'portal.old.redirect' ) ==

 https://docs.servicenow.com/bundle/quebec-platform-administration/page/administer/task-table/task/t_AssignmentModuleRule.html

 https://docs.servicenow.com/bundle/quebec-platform-administration/page/administer/platform-events/reference/r_ScriptActions.html

function call var sCurrentGroupMembers = new <script_include> (). getGroupMembers ( group_sysid ); gs . print ( 'sCurrentGroupMembers:' + sCurrentGroupMembers ); var oGroupMembers = JSON . parse ( sCurrentGroupMembers ); gs . print ( JSON . stringify ( oGroupMembers . users )); oNewGroupMember = JSON . parse ( group_members ); var oGroupConfig = getGroupDeltas ( oGroupMembers . users , oNewGroupMember ); gs . print ( JSON . stringify ( oGroupConfig . remove )); gs . print ( JSON . stringify ( oGroupConfig . add )) output : *** Script: sCurrentGroupMembers: {"manager":"3b2649efdb0f8c10cc0652f3f39xxxxx", "email":"", "type":"33a2226edb99c340edfc7cbdae96xxxx", "description":"Created for xyz", "users":[{"user":"3b2649efdb0f8c10cc0652f3f396xxxx"},{"user":"856a8f71db3d73041b4ffc45ae96196a"},{"user":"3752771