Must include a groupby clause in order for the getValue (or getDisplayValue() on a reference field) to work
var REQsysid='3eac6cbddb75a81081fb49a23996xxxx';
var agg = new GlideAggregate('sc_req_item');
agg.addQuery('request', REQsysid);
agg.addAggregate("COUNT");
agg.groupBy('short_description');
agg.query();
var answer = 0;
while(agg.next()) {
gs.print( agg.getAggregate("COUNT"));
gs.print('SD:'+agg.short_description.getValue());
}
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