Skip to main content

ServiceNow Field Watcher on Tokyo

 ServiceNow Field Watcher on Tokyo



The ‘field watcher’ feature seems to be disabled in Tokyo

Field watcher is not supported with Next Experience in Tokyo. Details of the same can be found here - Field watcher 

However if you still need to use the Field watcher , then you have to switch back to UI16. 
You can switch back to UI16 through toggle button "Disable Unified Navigation". You can enable this by enabling the system property - glide.ui.polaris.on_off_user_pref_enabled 
Once done you should be able to use Field watcher. 

Note - Please use the above workaround in the sub-prod instance first to test and validate. 


Comments

Popular posts from this blog

ServiceNow check for null or nil or empty (or not)

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g.  var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord  addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ())  option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Service Catalog: variable advanced reference qualifiers

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new  refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions)  function : lostStolen_getAssignedCIs : function (){         //--called from variable set client script, for lost/stolen request (service catalog)     gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' );         return ( 'install_statusNOT IN8,7^owned_by=' + current . variables . requested_for );             //owned_by=1269b79937f1060041c5616043990e41^install_statusNOT IN8,7            },