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ServiceNow how the email notification subject is set in email templates

 ServiceNow how the email notification subject is set in email templates


Upon inspecting the what is contains tab of the notification and noticing that the subject field is left empty, but the subject is being populated when you preview the notification, it may be that this is being set in the email template. On the email notification click the 'email templates' UI action and look for something containing something similar to below:


email.setSubject( Your Approval is required as Manager for request '+number+' for '+application);
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