ServiceNow Blog

 ServiceNow AJAX Client Script Include not working for user with no roles reproducible when impersonating that user solution: include this snippet in the client callable script include  isPublic: function() {         return true;     },   otherwise you may get a javascript error in browser console message and the AJAX function call will return null

 ServiceNow Execute Flow Action from Script    

 iXplore links: https://developer.servicenow.com/connect.do#!/share/contents/9650888_xplore_developer_toolkit https://xploretoolkit.com/

 ServiceNow API permissions issue issue when attempting to update/create a sys_user record via API call into the instance: : [ InsufficientPermissionException ] [ Possible suggestions ] Furnish appropriate permissions to the user. [ Error details ] Insufficient privileges detected. Status: 403 , Output: External User Not Authorized, Detail: , Status: failure Resolution : It seems, either during the zboot, or the clone, the sandbox instance lost the roles that are enabled when the high security plugin is installed (snc_internal and snc_external). I copied the roles from our dev instance over to the sandbox instance and then added all users to the snc_internal role. This solved the problem with the app and update set pickers, it might resolve this API issue also as I believe that snc_internal is required for the REST API’s.