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Showing posts from April, 2025

How to edit Order Confirmation Widget for Service Portal

How to edit Order Confirmation Widget for Service Portal   https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723600 Navigate to "Service Portal" > "Widgets" in the left side pane of your instance and select "Catalog Checkout" lone the Catalog Checkout widget and give it a unique ID and name Make any edits needed to this cloned widget (html, css, js etc...) and save. Clone the "SC Catalog Item" widget (since this is what calls the checkout widget modal) and give it a unique ID and name In this cloned widget, do a search for "sc-checkout" (2 entries) and replace those values with the id of the cloned "Catalog Checkout" widget. It should be in the "server script" portion Edit the Service Portal page, "sc_cat_item" in the page designer to replace the "SC Catalog item" widget with the new cloned version.

ServiceNow change where the 'checkout' button takes you for add to cart

 ServiceNow change where the 'checkout' button takes you for add to cart this angular template  l arge_shopping_cart_v2.html /now/nav/ui/classic/params/target/sp_ng_template.do%3Fsys_id%3D91a7460c87290300e0ef0cf888cb0bec%26sysparm_record_target%3Dsp_ng_template%26sysparm_record_row%3D1%26sysparm_record_rows%3D1%26sysparm_record_list%3DidCONTAINSlarge_shopping_cart_v2.html%255EORDERBYid Has a line of code <a ng-if="::!c.data.isMEE" href="? id=sc_home " name="submit" class="btn sc-btn btn-default m-r-xs">${Continue Shopping}</a> I tried changing it to id=csiga and it worked a treat Warning: this setting will obviously impact the entire catalog