How to edit Order Confirmation Widget for Service Portal https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723600 Navigate to "Service Portal" > "Widgets" in the left side pane of your instance and select "Catalog Checkout" lone the Catalog Checkout widget and give it a unique ID and name Make any edits needed to this cloned widget (html, css, js etc...) and save. Clone the "SC Catalog Item" widget (since this is what calls the checkout widget modal) and give it a unique ID and name In this cloned widget, do a search for "sc-checkout" (2 entries) and replace those values with the id of the cloned "Catalog Checkout" widget. It should be in the "server script" portion Edit the Service Portal page, "sc_cat_item" in the page designer to replace the "SC Catalog item" widget with the new cloned version.
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